why every company in the group keeps its own voice.
Sharing a studio doesn’t mean sharing a look. Here’s how we keep a candle brand and a materials supplier from sounding alike.
The obvious risk of an in-house studio is sameness. One team, one set of habits, one favourite typeface, and slowly every company in the group starts to look like a cousin of the others. We work hard to avoid that, because a brand that looks borrowed is worth less to the people who buy from it.
what we share, and what we don’t
the way we work
- The process, from brief to handover
- The memory of what worked, and what didn’t
- The bench: designers, writers, photographers, developers
- Printers, suppliers and production partners
everything people see
- Its name, logo and colours
- Its tone of voice
- Its photography style
- Its customers, and how it talks to them
one voice card per company
Every company in the collective gets a voice card: a single page at the front of its folder. It lists three words that describe how the brand speaks, three words it never uses, and one sentence that sounds exactly like it. Anyone in the studio reads it before they write a line.
the same news, two voices
Here’s an example. The same news, a new product arriving next month, written for two very different companies.
“Something new is warming up for November. Light it slowly.”
“New stock lands in November. Spec sheets and sample packs are ready to order now.”
Same studio, same week, same writer. Neither line would work for the other company, and that’s the whole idea.
Sharing a studio never means sharing a look.
how you can help
If something we make for your company starts to feel like it belongs to someone else, tell us. It’s the most useful feedback we get.